Datenschutz und Cookie-Richtlinie

The terms and conditions stated here apply to the use of the F Care Systems website. Every visitor to the website is bound by these terms and conditions. Visitors expressly agree that it is their responsibility to regularly review these rules and conditions to ensure they are up to date.

Your personal data

No data are processed when visiting this site, unless you fill in the contact form. In this case, the data transmitted via the contact form is processed by F Care Systems (as the data controller) to contact you. In addition, data obtained through direct contact with you as a data subject are also processed. This data is not processed systematically, but is kept for the purpose of contacting you. In these cases, processing is based on the contractual relationship or prior contacts.
If you do not wish this, it suffices to communicate this, via the contact form or at

A number of cookies are placed on the F Care Systems website for the sole purpose of enabling and optimising the site visit and allowing you to communicate via the form.
The Personal Data Processing Act allows you to request access to your data and, if necessary, to correct them. To this end, you can contact F Care Systems directly, via the contact form or at

If you do not agree with the way F Care Systems processes your data, you may contact the Data Protection Authority: rue du Printing Press 35, 1000 Brussels at +32 (0)2 274 48 00 or

If You should suffer damages as a result of the processing of Your personal data, You may bring a claim for compensation.

A. Personal data that You may communicate to Us:

Category 1: without registration: Your IP address;
Category 2: Your profile name, password, e-mail address, login data (If the site allows you to create an account, e.g. Your personal account on web shops, social media channels,…)
Category 3: upon registration: subscription to our newsletter: name, e-mail address,…
Category 4: via cookies (Google Analytics, Facebook Pixel,…)
Category 5: your address data in response to placing an order or requesting a quote, general contact.

B. F Care Systems may collect data from you (personal data) in various ways:
Through the use of cookies or during your registration and use of the website.
Category 1 and Category 4 (Google Analytics) are currently applicable to F Care Systems‘ website.

Purposes of processing

A. General purposes:

The Company will only use personal data collected from you for the following purposes:
Category 1: the care and improvement of this website and the inclusion of personal data in anonymous statistics, from which the identity of specific individuals or companies cannot be identified, with the legal basis being the legitimate interests of F Care Systems to continuously improve its website and services.
Category 2: managing your account on this website for the purpose of using our company and website, with the legal basis being the performance of a contract requested by you, and, if indicated by you, also sending you direct marketing, with the legal basis being your explicit, prior consent.
Category 3: sending you direct marketing, newsletters, actions and promotions, with the legal basis being your explicit, prior consent.
Category 4: purposes cookies, with the legal basis being your explicit, prior consent.
Category 5: delivery and invoicing of products ordered by you, with the legal basis being the provision of a service requested by you.
You are not obliged to disclose your personal data, but understand that the provision of certain services becomes impossible if you refuse the processing.

B. Direct marketing:

Personal data will also be used for direct marketing, provided that You have given additional explicit consent (the cookie preferences which You can accept and/or refuse yourself).
If you are already included in a mailing list for receiving marketing materials in paper and/or electronic form, F Care Systems may use your data to send marketing and other materials related to the products and/or services. F Care Systems may use the data you provide to update documents held by F Care Systems.
This consent may be revoked at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional e-mail.
You can also send an e-mail for this purpose to at any time, free of charge, after which F Care Systems will take the necessary steps within 48 hours.

C. Transfer to third parties:

In the event of full or partial reorganisation or transfer of activities of F Care Systems whereby it reorganises, transfers, ceases its business activities or if F Care Systems goes bankrupt, this may involve the transfer of your data to new entities or third parties through which all or part of F Care Systems‘ business activities are carried out.
F Care Systems will endeavour to give you advance notice that F Care Systems may disclose your data to said third party, but you also acknowledge that this may not be technically or commercially feasible in all circumstances.
F Care Systems will NEVER sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or except with your prior consent.
D. Legal Requirements:
On rare occasions, F Care Systems may be required to disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. F Care Systems will endeavour to inform you in advance, unless subject to legal restrictions.

Duration of processing

Personal data will be kept and processed by us for a period necessary in function of the purposes of the processing and in function of the contractual relationship between the Company and You.

Your rights

You have the right to access Your personal data at any time, as well as the use We make of Your personal data.
You are free to communicate or not communicate Your personal data to F Care Systems. In addition, You always have the right to request Us to correct, supplement or delete Your personal data. You acknowledge that if communication or request for deletion of personal data is refused, certain services and products will not be available. You may also request to restrict the processing of Your personal data.
You also have a right to object to the processing of Your personal data for serious and legitimate reasons. In addition, You always have the right to oppose the use of personal data for direct marketing purposes; in such case, You do not need to provide reasons.
You have the right to obtain and/or transfer to other controllers Your personal data processed by Us in structured, common and machine-readable form.
To the extent that the processing is based on Your prior consent, You have the right to withdraw that consent.
You may exercise Your rights by contacting us to that effect, either by e-mail to or by using the contact form, provided that You enclose a copy of Your identity card.
The processing of Your personal data does not include profiling, nor will You be subject to automated decisions by us.


All information, whether in the form of text, files, images or any other form, is provided by F Care Systems for information purposes only.


F Care Systems cannot be held responsible for inaccuracies or shortcomings in the data as stated on the site. Incorrect data or shortcomings on the site do not entitle you to financial compensation.

Intellectual Property & Copyright

The user of this website expressly acknowledges that the data provided such as texts and graphics are protected by intellectual property rights and are and remain the property of F Care Systems. The total or partial representation, reproduction, adaptation and use for commercial purposes in any manner of the F Care Systems website is prohibited without the prior written consent of F Care Systems. It is equally prohibited to distribute or store this information electronically with the exception of automatic storage in the browser’s ‚cache‘ memory.

Log files

With almost every visit to a website, your actions are stored in log files on the web server. F Care Systems limits itself to the standard log files. This means that F Care Systems only stores basic information in the log files. This basic information shows at what time which pages were viewed. In addition, the visitor’s IP address is also stored (anonymously) in a database. This information is only used to fine-tune the website to your needs, to analyse certain trends, to maintain the site and to gather general demographic information. F Care Systems does not analyse IP addresses.

Security and confidentiality

F Care Systems‘ website has various measures in place to protect our visitors‘ information. Sensitive information obtained through this site is protected both online and offline. Your email address will not be passed on or sold to third parties under any circumstances. You have the right to request and change your personal information stored at F Care Systems if necessary. To do so, please send an email to
Under no circumstances can F Care Systems be held liable for any direct or indirect damage resulting from an incorrect or unlawful use by a third party of the personal data.
You must comply with the security regulations at all times, including by preventing any unauthorised access to Your login and code. You are therefore solely responsible for the use made from the Website of Your computer, IP address and of Your identification data, as well as for their confidentiality.


The F Care Systems website contains links to other sites. F Care Systems does not exercise any control over the aforementioned websites and does not accept any liability in relation to their content. We encourage our visitors to read the privacy policy of any site that collects personal information when leaving the F Care Systems website. The privacy policy of the F Care Systems website relates only to information collected through this site.

Notices and Modifications

F Care Systems reserves the right to modify this Privacy Policy at any time.


What are cookies?

A „cookie“ is a small file transmitted by F Care Systems‘ server and placed on your computer’s hard drive. The information stored on these cookies can only be read by us and only for the duration of the visit to the website.

Why do we use cookies?

Our website uses cookies and similar technologies to distinguish your preferences from those of other users. This helps us to provide you with a better user experience when you visit our website and also allows us to optimise our website. As a result of recent legislative changes, all websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and comprehensive information about the cookies we use and their purpose.

Types of cookies

Although there are different types of cookies, distinguished by functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other. These serve to remember your personal preferences around cookies themselves, language settings, forms,…
The website only uses functional cookies & non-functional cookies (Facebook Pixel, Google Analytics,… ). For cookies placed by third parties, please refer to the statements made by these parties on their respective websites about them.
Please note that we do not exercise any influence on the content of those statements, nor on the content of the cookies of these third parties.

Your consent

On your first visit to our website, you will be asked to accept our different types of cookies. You can allow/refuse cookies by category or accept all cookies with one click. You can refuse the installation of these cookies by rejecting respective cookies in the „change cookie preferences screen“ when you first use the website. Disabling cookies may mean that You cannot use certain functionalities of the website.

If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us by email to
More information on cookies can also be found at:
More information on online behavioural advertising and online privacy can be found here: